SHIPPING POLICY

USA ORDERS

FREE STANDARD SHIPPING WHEN YOU SPEND $75+.

All orders are processed and shipped with 2-3 business days. Orders placed on the weekend and holidays are processed the following business day. For Express delivery, orders must be placed before 12 PM PST or they will be shipped the following business day.

*Holiday shipping deadlines. You can expect in delay in processing time of up to 3-7 business days.

*Express shipping is not available for P.O box addresses.

Orders under $30 have a shipping fee of $3.99, transit time 6–15 business days
Orders between $30–$50 have a shipping fee of $4.99, transit time 6–15 business days
Orders between $50–$65 have a shipping fee of $6.99, transit time 6–15 business days
Orders over $65 have free shipping, transit time 6–15 business days

INTERNATIONAL ORDERS

Italy

Orders under €25.65 have a shipping fee of €3.39, transit time 5–8 business days
Orders between €25.65–€42.75 have a shipping fee of €4.29, transit time 5–8 business days
Orders between €42.75–€55.50 have a shipping fee of €5.94, transit time 5–8 business days
Orders over €55.24 have free shipping, transit time 5–8 business days

Orders under £22.47 have a shipping fee of £2.94, transit time 4–9 business days
Orders between £22.47–£37.45 have a shipping fee of £3.67, transit time 4–9 business days
Orders between £37.45–£48.65 have a shipping fee of £5.15, transit time 4–9 business days
Orders over £47.92 have free shipping, transit time 4–9 business days

France

Orders under €25.65 have a shipping fee of €3.39, transit time 5–8 business days
Orders between €25.65–€42.75 have a shipping fee of €4.29, transit time 5–8 business days
Orders between €42.75–€55.50 have a shipping fee of €5.94, transit time 5–8 business days
Orders over €55.24 have free shipping, transit time 5–8 business days

Spain

Orders under €25.65 have a shipping fee of €3.39, transit time 5–8 business days
Orders between €25.65–€42.75 have a shipping fee of €4.29, transit time 5–8 business days
Orders between €42.75–€55.50 have a shipping fee of €5.94, transit time 5–8 business days
Orders over €55.24 have free shipping, transit time 5–8 business days

Rest of Europe

Orders under $30 have a shipping fee of $3.99, transit time 4–15 business days
Orders between $30–$50 have a shipping fee of $4.99, transit time 4–15 business days
Orders between $50–$65 have a shipping fee of $6.99, transit time 4–15 business days
Orders over $65 have free shipping, transit time 4–15 business days

Central & South America

Orders under $30 have a shipping fee of $9.99, transit time 8–20 business days
Orders between $30–$50 have a shipping fee of $8.99, transit time 8–20 business days
Orders between $50–$65 have a shipping fee of $10.99, transit time 8–20 business days
Orders over $65 have free shipping, transit time 8–20 business days

Australia & Asia

Orders under $30 have a shipping fee of $9.99, transit time 5–10 business days
Orders between $30–$50 have a shipping fee of $8.99, transit time 5–10 business days
Orders between $50–$65 have a shipping fee of $10.99, transit time 5–10 business days
Orders over $65 have free shipping, transit time 8–20 business days

Rest of the world

Orders under $30 have a shipping fee of $9.99, transit time 5–20 business days
Orders between $30–$50 have a shipping fee of $8.99, transit time 5–20 business days
Orders between $50–$65 have a shipping fee of $10.99, transit time 5–20 business days
Orders over $65 have free shipping, transit time 8–20 business days

All orders are processed and shipped with 2-5 business days. Orders placed on the weekend and holidays are processed the following business day.
For Express delivery, orders must be placed before 12 PM PST or they will be shipped the following business day.

Must Read: *Please note that Cash on Delivery is currently not available in the United Arab Emirates. To ensure better service, we kindly ask that you make your purchase using online payment methods. Please fill out your shipping address and phone number carefully to ensure timely delivery by the courier.

If you really want to do Cash on Delivery, please send us email rationality@doublecrazy.com with products attached, we will get back to you as soon as possible.

*Customer is responsible for any duties and taxes that may occur

If your order is undeliverable for any reason, due to a wrong address, suite or apartment number, re-shipping charges will be applied to re-ship your order. If we are unable to process your order due to inaccurate, invalid or incomplete information, order processing time may be delayed and our customer service team will contact you via email or by phone.

LOST/STOLEN/DAMAGED PACKAGES

Once your order leaves our facility, we are not responsible for any lost or damaged orders.
If your tracking information shows that your order was delivered but you did not receive it, please contact customer service at rationality@doublecrazy.com within 24-48 hours.
We will do our best to remedy the situation.

PROMOTIONS & OFFERS

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You can sign up for our newsletter to receive email updates about promotional offers and deals.
Only one promotional code may be used at a time per order.
We are not able to re-issue a promotional code for a discounted order that has been returned.
All promotional codes are only valid during the event itself, unless otherwise specified.