DoubleCrazy Loyalty Program
FAQs
How do I join the DoubleCrazy membership program?
Create an account and you’ll automatically join The Awakened, our free entry tier.
How many membership tiers are there?
There are three tiers: The Awakened, Sacred Rebel, and Chaos Icon.
How do I upgrade my tier?
Spend $150 in eligible purchases within the most recent 365 days to reach Sacred Rebel, or $350 to reach Chaos Icon.
How long does my tier last?
Sacred Rebel and Chaos Icon status lasts 365 days from the upgrade date, then is reassessed using your most recent 365 days of eligible spend.
What spend counts toward my tier?
Eligible merchandise value after discounts counts. Taxes, shipping, gift cards, canceled items, returns, and refunds do not.
Will redeeming points affect my tier?
No. Tiers are based on eligible spend, not your current points balance.
How many points do I earn on purchases?
You earn 1 point for every $1 spent on eligible merchandise after discounts.
When will my purchase points be added?
Purchase points are released after delivery is confirmed and may show as pending before then.
Do promo codes affect the points I earn?
Yes. Points are based on the eligible merchandise value after the promo code is applied.